Honeycrisp

Honeycrisp

Orders, reservations, and billing for UConn research facilities.

Browse facilities to see a full product catalog of products and reservable items.

Or log in to place orders, manage reservations, and use billing features.

What is new

Recent updates to the application.

  • Facility staff can revert orders that are in the Ready for Posting status back to pending status in order to edit.
  • Added the ability to refund orders, in full or partially, by navigating to a posted order, and selecting Refund from the Actions dropdown.
    • Added a new filter in the status dropdown for refunded orders. Refunded orders will present as a separate order number, and show up next to the original order, and linked to the original order for easy viewing.
  • Updated the cancel reservation feature - canceling a reservation now cancels the order when it's the only thing on the order and it should not be billed. (ie: It no longer will show Will be billed when it will not be).
  • Users can no longer cancel their reservations after the reservation end time. Facility staff should manage these situations in their review of the problematic orders on the facility dashboard, or when reviewing orders.
  • Canceled orders now only show on the calendar when the "Show Canceled" checkbox on the calendar view is clicked.
  • Problematic reservations no longer show in the Upcoming category on the Reservations page and instead are in their own category to select from the dropdown for review, along with the count of those in that category.
  • Updated the coloring of products on the calander view to be more visually distinct from each other. All completed reservations now appear as a solid block and pending reservations appear with a outline.

  • For Facility Staff:
    • You should now notice a new tab for reporting. We will be developing and releasing reports in the future to this tab to help track and export facility data!
    • You can now choose if users should be able to see the names of other users on reservations in the daily view via a facility setting.
  • For Users:
    • On the reservation page, there is now a button for a Calendar view which will allow you to see all reservations for products throughout Honeycrisp. You can also better see when products are available and easily click on their names to reserve!

  • For facility Staff:
    • Track unpaid external invoices on the Facility Overview tab.
    • External users can now self register for a Honeycrisp account from the login page. Once you have confirmed they are not active in the system, you can send them the Honeycrisp link and instruct them to register from there..
  • For Payment Account Owners, Fiscal Officers and Account Managers:
    • Default view on Payment Accounts tab is your accounts in Manage mode.
    • Easily see all of your accounts along with who is currently assigned as Authorized Users or Account Managers.
    • Bulk update Authorized Users and/or Account Managers from this page.

  • In App Messaging: You can now message other users and facilities in the app using the new messaging system. This is a great way to communicate with other users about orders, reservations, and other requests and can be initatied diretly from them.
  • Payment account requests can now be sent to fiscal officers and account owners from users requesting access to a payment account.
  • For Facility Staff: Changing quantity on orders with reservations should now work as expected - Note: editing start and end times will override the quantity.

  • My overview: There is now a personal overview page to see upcoming reservations, orders that need their attention, and other actionable items in one place.
  • Account managers on payment accounts: Fiscal Officers and/or Account Owners can assign delegates as Account Manager to manage payment accounts on their behalf.

  • For facility directors:
    • Facility directors now have their own overview page to see all actionable items for their facility.
    • Reservable products can now require reservation acceptance before start, allowing facility staff to review first.
    • For cores that have multiple reservable products tied to a single instrument that share a calendar (for example: assisted versus unassisted usage), it will now be allowed to set different schedules for each product. Review your product reservation schedules.
  • Added this page so you can see what is new in Honeycrisp!
  • Added the ability for users to request access to products requiring authorized use
  • You can now click on the calendar when making a reservation to select a time and drag for duration.
  • There is now an option on a reservable product to "Enforce Interval" which enforces that the reservation start and end times must be at that same interval of time from the hour.
  • Payment account owners and fiscal officers can now view all orders associated with their accounts.
  • Some other quality of life improvements and bug fixes.